“Daddy gave me three special pearls of wisdom before releasing me into to this crazy world at age 19…He said to always be careful who I let into my home, to find a good auto mechanic that I could trust and stick with him, and to always say my prayers. Even though the childhood home didn’t have central heat or air…I feel certain he would have extended his advice to those include those professional service technicians…Without telling my age, I can say that his advice has served me well for many decades…Haynes Heating and Air Conditioning would get Dad’s approval. Bridget Hann, Katie Dunn, and Bradley Wood worked together from the time I called in to schedule my first annual service with this company to provide me with not five but ten star service. The last few weeks have had their own challenges…and these three individuals did their parts individually and collectively to assure that my scheduled service went well above and beyond my expectations. Bradley called to let me know he was only a few minutes away…and kindly to bring food or coffee on his way in. Katie and Bridget stayed on top of everything communication wise from their side throughout and after the appointment was completed. They are all helping me budget for some pending repairs and willing to schedule that next visit according to my hectic work schedule. as it turned out, Bradley was not a stranger to me after all. Although Brad graduated from the same high school as I about a year after Dad had given me my marching instructions, we quickly realized we had experienced some of the very same teachers….And with a little more conversation Bradley and I discovered that we had briefly crossed paths briefly about five years ago at a local church a where he is still quite active and I hope to be very soon. Last but not least, I’m one of those little girls who grew up at my Dad and granddad’s elbows and quite accustomed to being nosey and inquisitive…Not one time did Bradley Wood fail to patiently show and explain to me what he was doing and what the anticipated repair plan would involve. While using the latest technology to assess, photograph, and document each aspect of his service, Brad remained 100% the same kind of measure twice, cut once, ounce of prevention is worth a pound of cure kind of guys that I have come to value highly at this age and stage of life…They say you can’t go home again…Maybe so…but I can honestly say that yesterday was pretty darn close…Truly an answer to those prayers, Dad…Thank you for watching over me…”